THE BOARDROOM · LESSON 4 OF 8

📊 The Numbers

Understanding profit, margins, and financial decisions

💰 The Numbers Don't Lie

In every Apprentice boardroom, Lord Sugar eventually gets to the numbers. Revenue, costs, profit margin — and inevitably, someone doesn't know them. It's often the moment that seals their fate.

82%
Of small businesses fail due to cash flow problems
30%
Minimum margin Lord Sugar typically expects
£££
Lost on Apprentice tasks from pricing errors

"What's the margin on that? ... You don't know? Well that's just basic business, isn't it?"

— Lord Sugar, at least once per series

📺 Classic Apprentice Moment

A team once proudly announced they'd made £2,000 in sales. Lord Sugar asked about costs. After mumbled calculations, it turned out they'd spent £2,100. They'd actually lost £100 — and hadn't realised until the boardroom.

Why Numbers Matter

You don't need to be an accountant, but you DO need to understand:

  • The difference between revenue and profit
  • How to calculate margins (and why they matter)
  • How to price products for profit
  • How to read a simple profit & loss

Today we make numbers your friend, not your enemy.

📝 Essential Business Vocabulary

Before we calculate, let's make sure we're speaking the same language.

The Big Three

💵 REVENUE (Sales / Turnover)

Total money coming in from sales

Revenue = Price × Units Sold
Sold 100 coffees at £3 each
Revenue = £3 × 100 = £300

📦 COSTS (Expenses / Outgoings)

Total money going out

Costs = Fixed Costs + Variable Costs
Fixed: Rent £100 (doesn't change)
Variable: Coffee beans £80 (depends on sales)
Total Costs = £180

💰 PROFIT

What's left after paying costs

Profit = Revenue − Costs
Revenue £300 − Costs £180 = £120 Profit

👆 Click to see: Fixed vs Variable Costs

Fixed Costs Variable Costs
Stay the same regardless of sales Change based on how much you sell
Rent, salaries, insurance Raw materials, packaging, shipping
You pay even if you sell nothing More sales = more cost

Quick Quiz: Test Yourself

A food stall sells 50 sandwiches at £5 each. Ingredients cost £100, and the market fee is £50. What's the profit?

A £250
B £150
C £100
D £200
Revenue: 50 × £5 = £250
Costs: £100 + £50 = £150
Profit: £250 − £150 = £100 ✓

🎤 Discussion

In your work or daily life, where do you see the difference between revenue and profit? Can you think of a business with high revenue but low profit?

📈 Understanding Margins

Margin is Lord Sugar's favourite word. It tells you how much of each sale is actually profit — and it's the key to sustainable business.

Profit Margin

What percentage of revenue is profit?

Profit Margin = (Profit ÷ Revenue) × 100
Revenue: £300 | Profit: £120
Margin = (£120 ÷ £300) × 100 = 40%

Markup vs Margin

These are often confused — and getting them wrong can be costly!

Markup = how much you add to the cost

Markup = ((Price − Cost) ÷ Cost) × 100
Cost: £10 | Price: £15
Markup = ((£15 − £10) ÷ £10) × 100 = 50%

Margin = what percentage of the price is profit

Margin = ((Price − Cost) ÷ Price) × 100
Cost: £10 | Price: £15
Margin = ((£15 − £10) ÷ £15) × 100 = 33%
⚠️ The Classic Mistake

A 50% markup does NOT give you a 50% margin! If you buy something for £10 and add 50%, you sell for £15. But the profit (£5) is only 33% of the selling price. Apprentice candidates make this mistake constantly.

Quick Quiz: Markup vs Margin

You buy products for £20 and sell them for £30. What's your profit margin?

A 50%
B 33%
C 10%
D 66%
Profit: £30 − £20 = £10
Margin: (£10 ÷ £30) × 100 = 33.3% ✓
(Note: The markup would be 50%, but the margin is 33%)

What's a Good Margin?

Industry Typical Margin
Supermarkets 2-5%
Restaurants 3-9%
Retail clothing 4-13%
Software/Tech 20-40%
Luxury goods 30-60%

🎤 Discussion

Why do you think supermarkets have such low margins but tech companies have high ones? What does this mean for business strategy?

🔍 Reading the Numbers

In The Apprentice boardroom, Lord Sugar reads out the numbers and expects you to understand them instantly. Let's practise.

Scenario: The Food Truck Task

Two teams ran food trucks for a day. Here are the results:

TEAM ALPHA

Revenue (Sales) £1,250
Food costs −£400
Truck hire −£200
Pitch fee −£150
PROFIT £500

TEAM BETA

Revenue (Sales) £1,800
Food costs −£900
Truck hire −£200
Pitch fee −£350
PROFIT £350

Which team performed better, and why?

A Team Beta — they made more sales
B Team Alpha — they made more profit
C It's a tie — both did well
D Team Alpha — they had a better margin (40% vs 19%)
Team Alpha: Profit £500 ÷ Revenue £1,250 = 40% margin
Team Beta: Profit £350 ÷ Revenue £1,800 = 19% margin

Both B and D are correct! Alpha made more profit AND had a better margin. Beta's high food costs (50% of revenue!) killed their profitability.

The Questions Lord Sugar Would Ask

  • "What was your total revenue?"
  • "What were your costs?"
  • "So what was your profit?"
  • "What margin did you achieve?"
  • "Why were your costs so high/low?"
  • "Where did you lose money?"

🎤 Analysis Discussion

Looking at Team Beta's numbers: What went wrong? If you were their PM, what would you have done differently? Discuss with your teacher.

✍️ Crunch the Numbers

Time to do some calculations yourself. Work through these scenarios — use a calculator if you need to!

Scenario 1: The Pop-Up Shop

📋 The Data

Your team sold 80 handmade candles at £15 each. Each candle costs £4 to make. You spent £200 on the market stall and £50 on packaging.

Calculate:

👆 Click to check your answers

1. Revenue: 80 × £15 = £1,200

2. Costs: (80 × £4) + £200 + £50 = £320 + £250 = £570

3. Profit: £1,200 − £570 = £630

4. Margin: (£630 ÷ £1,200) × 100 = 52.5%

That's a great margin! Lord Sugar would be pleased.

Scenario 2: The Pricing Problem

📋 The Challenge

You're launching a new product. It costs £8 to produce. Lord Sugar wants at least a 40% profit margin. What's the minimum price you can charge?

👆 Click to see the solution

Working backwards from margin:

If margin = 40%, then cost = 60% of price

So: £8 = 60% of price

Price = £8 ÷ 0.60 = £13.33

Check: (£13.33 − £8) ÷ £13.33 = 40% ✓

🎤 Discuss with Your Teacher

Walk through your calculations out loud. Where did you struggle? What tricks help you remember the formulas?

🏆 The Boardroom Numbers Challenge

It's boardroom time. Your teacher will grill you on a business scenario — can you answer Lord Sugar's questions confidently?

📺 Your Scenario

Your team ran a one-day event selling gourmet burgers. You have 2 minutes to review the numbers, then your teacher (as Lord Sugar) will ask you questions. Be ready to explain and defend the numbers!

YOUR TEAM'S RESULTS

Burgers sold 120 units
Price per burger £8.50
Revenue £1,020
Ingredient costs −£360
Equipment hire −£150
Venue fee −£200
Marketing −£80
PROFIT £230

Prepare Your Numbers

  • I know the total revenue (£1,020)
  • I know the total costs (£790)
  • I know the profit (£230)
  • I've calculated the profit margin (22.5%)
  • I know the cost per burger (£3 ingredients)
  • I can explain what could have been done better

⏱️ Preparation Time

2:00

Questions Lord Sugar Might Ask

  • "What was your profit margin?"
  • "What was your cost per unit?"
  • "Why was your marketing spend £80? What did that get you?"
  • "Could you have sold at a higher price?"
  • "Where could you have cut costs?"
  • "If you did this again, what would you change?"

🎤 Face Lord Sugar

Your teacher will now ask you these questions (and maybe harder ones!). Answer confidently, know your numbers, and be ready to justify your decisions.

🎉 Lesson Complete!

You can now calculate profit, understand margins, and defend your numbers in the boardroom. These skills are essential for any business conversation.

Key Takeaway: Revenue is vanity, profit is sanity, cash is reality. Always know your margins!

Next Lesson: The Branding Challenge — creating identity and positioning in the market.