BUSINESS ENGLISH · A2/B1 · 50 min

Saved by Fewer Bricks

The world's favourite toy company nearly died — not from doing too little, but from doing far too much.

Ten words you need

Look at each word. Say what you think it means. Then tap the card.

Tap a card to see the meaning.

a toy
noun
A thing children play with.
"Lego makes the most famous toy in the world."
debt
noun
Money that you owe to somebody else.
"By 2003 the company's debt was close to a billion dollars."
to lose money
phrase
To spend more than you earn. The opposite is to make money.
"Lego was losing money very fast."
to grow
verb — grew, grown
To become bigger. The noun is growth.
"The company grew in too many directions."
to focus (on)
verb
To give all your attention to one thing.
"Lego decided to focus on the brick again."
to cut
verb — cut, cut
Here: to make something smaller — costs, jobs, products.
"He cut the number of bricks by half."
to sell off
phrasal verb
To sell a part of your company to get money.
"They sold off the theme parks."
a fan
noun
Somebody who loves a thing very much and follows it closely.
"Adult Lego fans were invited to help design new sets."
a rule
noun
Something you must or must not do.
"The new rule was simple: justify every new brick."
to recover
verb
To become well or successful again after a bad period.
"The company recovered and became number one."

Choose the right word

Write one word from the cards in each gap.

1. I can't on my work when the television is on.

2. He has a lot of because he borrowed too much for his house.

3. She was very ill in March, but she completely by the summer.

4. My brother is a big of Italian football.

5. The company had to two hundred jobs to save money.

6. There is one important in this office: nobody eats at their desk.

1. focus  ·  2. debt  ·  3. recovered  ·  4. fan  ·  5. cut  ·  6. rule

Talk about it
  • Did you play with Lego as a child? What did you build?
  • Do you work better with many choices or with few choices? Why?
  • Think of a shop or restaurant that sells too many different things. Is that good or bad?

The story, in three parts

Read each part. Then answer the questions before you read the next part.

Part 1 — Too many good ideas

The Lego company is Danish. The same family has owned it since 1932. For most of that time it made the most loved toy in the world.

But by 2003, Lego was in serious trouble. Sales were falling. Debt was near one billion dollars. In one year the company lost hundreds of millions. The family talked about something they had never talked about before: maybe we must sell the company.

The strange thing is why. Lego had not been lazy. Lego had been extremely busy.

The bosses believed that children did not want plastic toys any more. Children wanted screens. So Lego did everything at the same time: theme parks, clothes, watches, jewellery, video games, television programmes, schools, its own shops.

Every single idea made sense on its own. Together, they made a company that did twelve things quite well and could not say what it did best.

The problem went right down into the plastic. Designers were free, so they invented more and more new bricks: about thirteen thousand different shapes and colours. Each new shape needed its own steel mould, and a mould could cost tens of thousands of euros.

At one point the company discovered it was making several slightly different versions of the same little police officer.

Nobody in the company could say which products actually made money.

True or false? Click your answer.

1. In 2003 Lego was making a large profit.

2. Lego's problem was that it did too little.

3. Lego was making about thirteen thousand different bricks.

Talk about it
  • Every new idea made sense on its own. So how did they add up to a disaster?
  • Why is it a serious problem if nobody knows which products make money?

Part 2 — The unexciting rescue

In 2004 the owner stepped back. He gave the company to Jørgen Vig Knudstorp, a thirty-five-year-old who had worked at Lego for only three years. He was the first boss from outside the family.

His first message to the staff was not exciting, and that was the point. He said: there will be no beautiful vision for a while. First we survive. Cash is more important than growth. Growth can come later.

Then he started cutting.

The Legoland theme parks — much loved, and very expensive to run — were sold off. The clothes, the watches and the other side businesses were closed or given to other companies. Factories were moved and joined together.

And in the warehouse came the least romantic rescue in the history of toys. The number of different bricks was cut by about half — from thirteen thousand down towards six or seven thousand.

There was a new rule. If a designer wanted a new shape, they had to explain the full cost. A new colour needed a business reason.

The management said something that sounds strange but is true: creativity works better with limits. The brick itself proves it.

Lego also went back to the people it had forgotten. It talked to adult fans again. It invited expert builders to help design new sets. And it put its energy back into the old, simple worlds: city, castle, space.

The whole plan fitted on one line: make the brick the hero again.

True or false? Click your answer.

1. The new boss came from the founding family.

2. He told everyone that growth was the most important thing.

3. The number of different bricks was cut by about half.

Talk about it
  • "Creativity works better with limits." Do you agree? Think of an example from your own work.
  • Why do you think the new boss said there would be no exciting vision at first?

Part 3 — The brick wins

It worked, and it kept working for ten years.

The company was making a profit again within two years. Then it started to grow. By the middle of the 2010s, Lego had passed Mattel and become the biggest and most profitable toy company in the world.

The Lego Movie in 2014 was a huge success — and it was also two hours of advertising for the product.

The lesson people usually take from this story is about cutting costs. That is only half of it.

Lego did not recover because it spent less. It recovered because it answered one question that it could not answer in 2003: what are we actually for?

The answer was seven letters long. The brick.

Everything else — the parks, the watches, the clothes — had been an attempt to escape that answer.

True or false? Click your answer.

1. Lego became profitable again within about two years.

2. By the mid-2010s Lego was the biggest toy company in the world.

3. Lego recovered mainly because it invented many new kinds of toy.

Talk about it
  • The story says Lego recovered by answering "what are we for?". How would you answer that question about your own company or job?
  • Was selling the theme parks a good decision? They were very popular.
  • Tell the story in six sentences. Use: was losing · too many · sold · cut · focused · became.

too much, too many, not enough

This is a story about quantity. Lego had too many bricks, too much debt and not enough focus. These structures are how English talks about the wrong amount of something.

too many + things you can count → too many bricks, too many products, too many meetings

too much + things you cannot count → too much debt, too much choice, too much work

not enough works with both → not enough bricks, not enough money

Important: too is always negative. It means more than is good. Do not use it to mean very. "The film was too long" = it was a problem. "The film was very long" = just a fact.

StructureUse withExample from the story
too many + pluralcountableLego made too many different bricks.
too much + singularuncountableThe company had too much debt.
not enough + nounbothThere was not enough focus.
too + adjective—The company grew too fast.

Complete the sentences about the story

Write too much, too many or not enough in each gap.

1. Lego made different shapes of brick.

2. By 2003 the company had debt to pay back.

3. There was discipline about costs.

4. The company was doing things at the same time.

5. The designers had freedom and rules.

1. too many  ·  2. too much  ·  3. not enough  ·  4. too many  ·  5. too much / not enough

Find the mistake

Each sentence has one mistake. Say the correct sentence out loud, then check.

1. The company had too many debt.

2. There were too much different bricks.

3. We don't have money enough for this project.

4. This coffee is too hot, I like it very much.

5. Lego made too much products and not enough profit.

1. The company had too much debt. (debt is uncountable)

2. There were too many different bricks. (bricks are countable)

3. We don't have enough money for this project. (enough goes before the noun)

4. This coffee is very hot — I like it very much. (too hot means you cannot drink it)

5. Lego made too many products and not enough profit. (products countable, profit uncountable)

Speaking

Take your time. Short sentences are fine.

Time: 3:00
1 · Tell the story

Tell me the story of Lego in your own words. Six or seven sentences is enough.

Use these: By 2003…The company had too many…In 2004 a new boss…He sold…He cut…Today…
2 · Too much of something

Tell me about a time you had too much of something, or not enough — work, choice, free time, information.

What did you do about it?

3 · What are you for?

Lego had to answer one question: what are we actually for?

Answer it about your own job, your team or your company. Try to do it in one short sentence.

4 · Your opinion

To save the company, the new boss sold the theme parks that everybody loved.

Was he right? What should a company protect when it has to cut?

If we have time

  1. Which is more difficult: starting something new, or stopping something old? Why?
  2. Lego brought back its adult fans. Should companies listen to their biggest fans, or ignore them?
  3. Think of a company in your country that grew too fast. What happened to it?