BUSINESS ENGLISH · A2/B1 · 50 min

Two Weeks from Idea to Shop

Most fashion brands need months to bring a new coat to the shops. Zara needs about two weeks. That speed made it one of the biggest clothes sellers in the world — and it brings a big question.

Ten words you need

Look at each word. Say what you think it means. Then tap the card.

Tap a card to see the meaning.

a designer
noun
A person whose job is to plan how something will look, for example clothes.
"The designer drew a new jacket on her computer."
a factory
noun
A building where workers and machines make things.
"The factory makes shoes for children."
stock
noun
The things that a shop has ready to sell.
"The shop has no more blue shirts in stock."
a customer
noun
A person who buys things from a shop or company.
"Every customer gets a free bag."
a trend
noun
A change that many people follow at the same time.
"Big sunglasses are a trend this summer."
to copy
verb
To make something that looks the same as another thing.
"Children often copy their parents."
a brand
noun
A name that a company uses for its products.
"Zara is the best-known brand of its company."
to sell out
phrasal verb
To sell everything, so that nothing is left.
"The tickets sold out in an hour."
waste
noun
Things that you throw away because you do not need them.
"We make too much food waste at home."
to throw away
phrasal verb
To put something in the bin because you do not want it.
"Don’t throw away that bottle: we can recycle it."

Choose the right word

Write one word from the cards in each gap.

1. Our makes five hundred chairs every day.

2. The asked the shop assistant for a bigger size.

3. Long coats are the new this winter.

4. I forgot my homework, so I tried to my friend’s answers.

5. Coca-Cola is a famous all over the world.

6. Plastic bottles make a lot of in the sea.

1. factory  ·  2. customer  ·  3. trend  ·  4. copy  ·  5. brand  ·  6. waste

Talk about it
  • What clothes brand do you buy most often? Why?
  • How often do you buy new clothes? What do you do with old clothes?
  • Do you follow fashion trends, or do you wear what you like?

The story, in three parts

Read each part. Then answer the questions before you read the next part.

Part 1 — A shop in a small city

Amancio Ortega was born in Spain in 1936. His family was not rich, and he left school when he was a boy to work in a clothes shop.

Later he started to make clothes himself. In the 1960s he and his wife made women’s dressing gowns, and then other clothes.

In 1975 he opened a shop called Zara in A Coruña, a city in the north-west of Spain. The shop sold clothes that looked like the latest fashion from big cities, but at a much lower price.

That was the big idea: copy the trend, and sell it fast and cheap.

The company, called Inditex, grew slowly at first. In the 1980s and 1990s Zara opened shops in Spain, then in Portugal, and then in many other countries.

True or false? Click your answer.

1. Zara opened its first shop in 1975.

2. Amancio Ortega was rich when he was a boy.

3. Zara’s first clothes were more expensive than fashion from big cities.

Talk about it
  • Is it OK to copy a fashion idea and sell it cheaper? Why or why not?
  • Look at your clothes today. Which brand are you wearing?

Part 2 — The secret is speed

Most fashion companies plan their clothes six months before they go into the shops. Then they make a very large number of each item in factories far away, mostly in Asia.

Zara works in a different way. Its designers work in Spain, not far from the head office. Many of the factories are close to Spain too — in Spain, Portugal, Morocco and Turkey.

Zara makes small amounts of each item. Every day, the shops send information to the head office: what did the customers buy, and what did they leave on the rail?

If a jacket is popular, Zara can make more. If it is not popular, it stops making it. A new idea can be in the shops in about two weeks, and new clothes arrive in the shops two times a week.

That is why people go to a Zara shop often: the stock is always changing. Some things sell out in days. Zara also spends very little on advertising.

Today the company that owns Zara is one of the biggest clothes sellers in the world, and Amancio Ortega is one of the richest people in Europe.

True or false? Click your answer.

1. Zara’s designers work near its head office.

2. Zara makes a very large number of each item.

3. Zara spends a lot of money on advertising.

Talk about it
  • Would you go to a shop more often if the clothes changed twice a week? Why or why not?
  • Why is it good for a shop to make small amounts of each item?

Part 3 — The price of fast fashion

Many people love fast fashion because the clothes are cheap, new and fashionable. But there is a problem.

When clothes are cheap and always changing, people buy more clothes and wear them fewer times. Many are thrown away after a short time.

Experts say the world makes much more clothing than it needs, and that the fashion industry makes a lot of waste. Clothes are made of cotton, which needs a lot of water, and of plastic fibres.

Zara says it wants to use more recycled materials and to make its clothes in better ways. It also has boxes in some shops where customers can bring old clothes.

Now a new problem has arrived. Online companies such as Shein sell even cheaper clothes, and they can make new designs even faster. Zara’s speed is no longer special.

Some experts say that fast fashion can be more responsible. Others say that selling millions of cheap clothes can never be.

So here is the question. Can a company sell cheap, new clothes all the time and still be good for the planet?

True or false? Click your answer.

1. Cheap clothes can make people buy more clothes.

2. Zara is now the only company with very fast fashion.

3. Zara says it wants to use more recycled materials.

Talk about it
  • How many clothes do you really need? How many do you have?
  • What should shops do with clothes that don’t sell?
  • Tell the story again in six sentences. Use for, since and ago.

How long? For, since, ago

In this story there are many times: 1936, 1975, six months, two weeks. English uses three little words with times: for, since and ago.

for + how long. Zara has had shops in Portugal for many years. · We waited for twenty minutes.

since + when it started. Zara has been open since 1975. · I have lived here since Monday.

for and since go with have / has + past participle (the present perfect): She has worked here for two years.

ago + how long before now. Zara opened its first shop about fifty years ago. Use ago with the past simple, and put it after the time. Never say ago two years.

WordWhat comes next?Example
forhow long (a period)I have worked here for three years.
sincewhen it started (a point)I have worked here since 2022.
agohow long before nowI started working here three years ago.

Complete the sentences

Write for, since or ago.

1. Zara opened its first shop in 1975 — nearly fifty years .

2. Amancio Ortega has been in business the 1960s.

3. The shop has sold jeans many years.

4. I started my new job three months .

5. She has lived in Madrid 2019.

6. We have waited here twenty minutes.

1. ago  ·  2. since  ·  3. for  ·  4. ago  ·  5. since  ·  6. for

Find the mistake

Each sentence has one mistake. Say the correct sentence out loud, then check.

1. I have lived here since five years.

2. He started the job two years since.

3. We have been friends for 2015.

4. She has worked here ago three months.

5. I have bought this coat three years ago.

1. I have lived here for five years. (five years = a period → for)

2. He started the job two years ago. (before now → ago)

3. We have been friends since 2015. (2015 = a starting point → since)

4. She has worked here for three months. (a period → for)

5. I bought this coat three years ago. (ago goes with the past simple)

Speaking

Take your time. Short sentences are fine.

Time: 3:00
1 · Tell the story

Tell me the story in your own words. Six or seven sentences is enough.

Use these: In 1975, Amancio Ortega…Other companies…, but Zara…The shops send…The problem is…Now online companies…
2 · My wardrobe

Tell me about your favourite piece of clothing. How long have you had it? When did you buy it? Why do you still like it?

Use these: I bought it… ago.I have had it for…I have worn it since…My favourite…
3 · Zara or a small shop?

Imagine two shops. One is a Zara shop with new clothes twice a week. The other is a small shop with good clothes that do not change very often.

Where do you prefer to buy clothes? Why?

4 · The manager’s choice

You are the manager of a clothes shop. A lot of the clothes did not sell. You can: give them to charity, sell them cheaply, or throw them away.

What do you do? Why?

Use these: I would give…It is better to…The problem is that…Customers like…

If we have time

  1. Is fast fashion a good thing or a bad thing? Why?
  2. How could shops make less waste?
  3. Would you pay more for clothes that last longer? How much more?