How Do You Deal with Not Knowing?

Today: Language for expressing uncertainty, weighing up options, and disagreeing with nuance — through the fascinating topic of how humans make decisions when they don't have enough information.
Review

Let's see what comes to mind...

Think about the last big decision you made where you didn't have enough information — maybe choosing a job, a place to live, or something you bought.

🎙 Tell me about it. How did you decide? Did you go with your feeling, or did you try to think it through carefully?

Hook

Some Surprising Numbers

90%
of doctors say they're not completely sure about their diagnoses
BMJ, 2013
73%
of business leaders make big decisions before they have all the information
PwC, 2023
50%
of people say they regret big decisions they made too quickly
Psychology Today, 2022

We live in a world that rewards confidence — but the most important decisions happen when we don't know the answer. Today we're going to explore this — and learn the language to talk about it with precision.

The Language of Uncertainty

When you discuss difficult decisions in English, you need language that shows you're thinking carefully — not just giving simple opinions. Here are four tools.

1. Hedging — Softening what you say

When you're not 100% sure, you hedge — you soften your language to show that you're being careful, not weak.

It's hard to say, but... I think gut feeling plays a bigger role than we admit.

I'm not entirely sure, but... I'd probably trust the experienced person over the data.

I'd say it depends on... how much time you have to decide.

I wouldn't say it's that simple... there are too many things we don't know.

🎙 Use one of these to answer: "Should people always follow the data?"

2. Speculating — Talking about possibilities

When you're imagining what might happen or what might be true.

It could be that... the doctor just had more experience with that type of case.

There's a good chance that... people who trust their gut are also more experienced.

I imagine... most people would panic in that situation.

I suppose... it's possible to overthink things.

🎙 Use one of these to answer: "Why do you think the firefighter knew to leave the building?"

3. Weighing Up — Seeing both sides

When you want to show you've considered different angles.

On the one hand... data gives you facts. On the other hand... it can't tell you everything.

The thing is... we don't always have time to think carefully.

Having said that... you can't just ignore the numbers completely.

It's true that... gut feeling is risky, but at the same time... waiting too long is also risky.

🎙 Use one of these to answer: "Is it better to decide quickly or slowly?"

4. Agreeing with Nuance — "Yes, but..."

When you partly agree but want to add a different perspective.

I see what you mean, but... I think there's more to it than that.

That's a fair point, although... it doesn't work in every situation.

I partly agree... but I think it also depends on the person.

You could argue that, but... my experience has been different.

🎙 I'll say something. You respond using one of these: "People who follow their gut are just being lazy."

Two Ways of Deciding

Every person has two ways of making decisions. And most of the time, we don't even notice which one we're using.

⚡

Gut Feeling

Fast. Automatic.

You don't know why you feel something is right — you just do. A mother who knows her child is lying. A taxi driver who avoids a street because "something feels off."

🔬

Careful Analysis

Slow. Step-by-step.

You look at the facts, make lists, compare options. A person comparing phone contracts. Someone reading every review before booking a hotel.

We Do — When Does Each One Fail?

Three Stories

For each story, tell me: did gut feeling or careful thinking go wrong? Use the language from Tab 1.

1. A doctor meets a patient and "just knows" it's serious — without running any tests. She's wrong. Speak first → Click

Gut feeling failed. She trusted her experience too much and didn't check. "I'd say it depends on the situation — it could be that she'd seen similar patients before, but having said that, you can't skip the tests."

2. A couple spends 6 months researching the "perfect" house. They compare 200 properties. By the time they decide, the one they wanted is sold. Speak first → Click

Careful analysis failed. They waited too long trying to be sure. "On the one hand, they wanted to be careful with their money. On the other hand, sometimes a good-enough decision now is better than a perfect decision too late."

3. A company asks 500 people if they'd buy a new product. Everyone says yes. They make 100,000 units. Nobody buys it. Speak first → Click

Both failed. The data said one thing, reality said another. "The thing is, people say one thing and do another. I'm not entirely sure why, but there's a good chance that the questions were wrong, not the answers."

Notice: the model answers in green use the target language naturally — hedging, speculating, weighing up. That's what we're practising.

You Do — The Thinking Scale

Where on the Scale?

Imagine a scale from 1 (pure gut feeling) to 10 (pure data). For each situation, tell me: what number should the person be at? Why?

🏥
A doctor with 30 seconds to save a patient
💍
Deciding who to marry
🏠
Buying a flat when prices are rising fast
📈
Investing your savings

🎙 Pick 2. Use the target language: "I'd say it depends on..." / "On the one hand... on the other hand..." / "It could be that..."

3:00

Practise the Language

I Do — Listen to the Model

How a B2/C1 Speaker Discusses Uncertainty

Read this response aloud. Notice how the speaker uses hedging, weighing up, and speculating — all in one answer.

"It's hard to say, really. On the one hand, I think experienced people should trust their feelings — there's a good chance that their instinct comes from years of learning. Having said that, I've also made bad decisions by not thinking carefully enough. I suppose the wisest thing is to know when to use which one. I'm not entirely sure you can teach that, though — I imagine it comes with experience."

🎙 How many target expressions did you hear? Can you name them?

We Do — Build an Answer Together

Question Volleyball

I'll ask a question. You answer using at least 2 target expressions. Then you ask me one back.

Q1: "Do you think it's better to make decisions with your head or your heart?" Answer → then click

Check: Did you use at least 2 expressions? For example: "I'd say it depends on the situation. On the one hand, the heart knows things the head doesn't..."

Q2: "Should leaders always explain their reasons, or is it OK to just say 'trust me'?" Answer → then click

Check: Did you hedge? Did you weigh up both sides? "That's a fair point, although I think it also depends on how much trust the leader has built..."

🎙 Now your turn — ask ME a question about decisions or uncertainty. I'll answer, and you tell me which expressions I used.

You Do — Real Stories

Three Real Moments

Here are three real stories. React to each one using the target language.

🧑‍🚒
The Firefighter Who "Just Knew"

A fire commander ordered his team out of a burning building. Seconds later, the floor collapsed. He couldn't explain why — he "just felt something was wrong." Researchers later found that experienced firefighters develop a trained instinct from thousands of hours of practice.

🎙 React: Was the firefighter being wise or just lucky? Use: "It could be that..." / "I suppose..."

📉
The 2008 Crash

Banks had thousands of people analysing data. Every model said the housing market was safe. A few experienced people felt something was wrong, but nobody listened because the numbers said otherwise. The result? The worst financial crash in 80 years.

🎙 React: Should the banks have listened to the people with bad feelings? Use: "On the one hand... on the other hand..." / "Having said that..."

You Decide

Pick 2-3 cards. For each one, discuss what you would do. There are no right answers — but you MUST use the target language. Try to use at least 3 different expressions per answer.

5:00
🤖
The AI Hiring Tool
Your company uses an AI to choose job candidates. It's more accurate than humans — but it can't explain why it says no. Would you trust it?
💊
The New Medicine
Treatment A works 60% of the time (tested for 20 years). Treatment B works 90% of the time — but it's only been tested on 30 people. Which do you choose for your child?
💼
The Risky Job Offer
You have a safe, boring job. A friend offers you a role in a new company — no salary for 6 months. Your head says "too risky." Your gut says "do it."
🏠
The House Decision
You find a flat you love. The price is high. Your partner says "let's wait — prices might go down." Your feeling says "buy it now before it's gone." Who's right?
🧬
The Test Result
A test says you have a 40% chance of getting a serious illness. It's not certain. Do you even want to know? Would knowing change how you live?
🎓
Choosing a University
The rankings say University A is better. But when you visited University B, it felt right. Your parents want A. You want B. How do you decide?

🎙 For each one: What would you do? Use hedging, weighing up, and speculating. Don't just give an opinion — show me your THINKING.

The Big Questions

Debate

Is "I don't know" the smartest thing a person can say?

In most cultures, saying "I don't know" feels like weakness. Leaders are expected to be sure. Doctors are expected to have answers. Teachers are expected to know everything.

But maybe the wisest people are the ones who can say "I'm not sure" — and then act anyway, carefully.

🎙 Do you agree? Is saying "I don't know" a strength or a weakness — at work? In your culture? In your personal life? Use: "I see what you mean, but..." / "That's a fair point, although..."

One-Minute Monologue

Podcast Pitch

Imagine you're on a podcast and the host asks: "What's the difference between being smart and being wise?"

Use everything from today — the ideas AND the language.

1:00

🎙 Go. One minute. No stopping. Use at least 4 target expressions.

Teach-Back

Explain It to a Friend

🎙 Imagine a friend asks you: "What did you learn in your English lesson today?" Explain the topic AND teach them 2-3 of the expressions. Don't look at the lesson — do it from memory.

Recall & Reflect

Quick Review

From Previous Lessons

🎙 Tell me what you remember — no notes, just speak.

Final Review — Language

Close everything. From memory, tell me:

1. Name 3 expressions for hedging (softening what you say). Speak first → Click

It's hard to say, but... / I'm not entirely sure, but... / I'd say it depends on... / I wouldn't say it's that simple...

2. Name 2 expressions for weighing up both sides. Speak first → Click

On the one hand... on the other hand... / The thing is... / Having said that... / It's true that..., but at the same time...

3. Name 2 expressions for agreeing with nuance ("yes, but..."). Speak first → Click

I see what you mean, but... / That's a fair point, although... / I partly agree... / You could argue that, but...

4. What's the difference between "gut feeling" and "careful analysis" when making decisions? Speak first → Click

Gut feeling is fast and automatic — based on experience. Careful analysis is slow and step-by-step — based on data and facts. Both can fail. The wisest approach is knowing when to use which one.

Reflect

Thinking About Your Learning

🎙 Which expressions felt most natural to you? Which ones do you want to practise more? Will you use any of them at work this week?

"I can..."

I can hedge and soften my opinions, weigh up both sides of a question, speculate about possibilities, and disagree politely with nuance — while discussing how people deal with uncertainty and make decisions.