Warm-up

Have a go — no notes, and don't worry about getting it perfect first time.

You already know the basics of reporting what someone said. Complete this sentence:

"I love this café," my friend said. → My friend said (that) she that café.

SPEAK

Have a go out loud: report one thing a friend or family member said to you this week. Just the basic form — don't worry about anything fancy yet.

Listen in on this conversation

A: How did the call with the landlord go?

B: Interesting. He claimed he'd already sent someone to look at the leak. Then, when I pushed, he admitted no one had actually been. I pointed out that we'd reported it three times. He just insisted it wasn't urgent.

Notice four different reporting verbs in there: claimed, admitted, pointed out, insisted. They all mean roughly "said" — but read the conversation again. Do they feel identical, or does each one hint at something different about the landlord, and about how B feels about him?

Check your idea CLICK
They're not interchangeable. Claimed signals B doesn't quite believe him; admitted shows the landlord reluctantly confirmed something unflattering; pointed out presents B's own words as a plain fact; insisted shows the landlord refusing to budge. Choosing the right reporting verb lets you show your attitude without ever saying "I don't believe him" out loud.
Today: precise reporting verbs, patterns for advice and insistence, and reported questions and commands — so you can retell a real conversation and let your choice of words show exactly how you felt about it.

Claiming, Admitting, Denying

Verbs that do more than "say" — they reveal whether you believe the speaker.

Spot the pattern

Three ways of reporting what someone said about themselves:

Before you check: what comes straight after each of these three verbs — and is it always the same kind of word?

Check the pattern CLICK
Admit and deny take a "that"-clause or the -ing form directly ("admitted forgetting", "denied leaking"). Claim is different — it takes a "that"-clause or to have + past participle ("claimed to have sent"), never a plain -ing form.
admit / deny + (that) ...  or  + -ing
claim + (that) ...  or  + to have + past participle
"I forgot to invite them," he said.
→
He admitted forgetting to invite them.
A few more reporting verbs work the same way as "admit" — they take + that and reveal your attitude to what was said: concede (agree, reluctantly, after resisting), argue (push a position, expecting disagreement), point out (draw attention to something as plain fact). For example: "In the end, my dad conceded that the new road probably was safer." "The neighbours argued that the fence was on their land." "I pointed out that the shop had already closed early twice that month."

Your turn

1. At the garage, the driver finally says: "Okay, fine — I did skip the last two services."

Tell the story: The driver admitted the last two services.

2. A driver at the parking machine insists: "I already paid for this space!" The attendant isn't convinced — the machine shows no payment.

Tell the story: The driver claimed for the parking, but the machine showed no payment.

3. My flatmate and I argued about the noise from upstairs for twenty minutes. In the end, they stopped resisting and agreed I had a point.

Tell the story: My flatmate finally that I had a point.

SPEAK

Think of a disagreement — with a flatmate, a family member, a colleague, a shop. Say out loud what one side claimed, what they eventually admitted or conceded, and what you pointed out.

Telling People What To Do

Advice, warnings and insistence — reported so the structure matches the force behind them.

Spot the pattern

What always sits between the reporting verb and "to" here?

Check the pattern CLICK
The person. Advise, warn and urge all need an object (the person being told) directly before "to + infinitive". For a negative, "not" goes right before "to": "warned us not to be late."
warn / advise / urge + someone + (not) to + infinitive

A different pattern: insisting and suggesting

Look at "take" and "cut" in the first two. Why isn't it "takes" or "he cuts", given the subjects are "she" and "he"?

Check the pattern CLICK
After insist and suggest + "that", the verb stays in its base form — no -s, no backshift to the past. This holds even for "he" and "she". You can also add "should" before the base form ("insisted that she should take the money") without changing the meaning much. Suggest has a second option too: drop "that" and use -ing instead ("suggested cutting down on salt").
insist / suggest + that + subject + base form  (or  + should + base form)
suggest + -ing

Your turn

1. A colleague tells you: "You really should back up your files before the update."

Report it: My colleague advised me my files before the update.

2. The lawyer tells you firmly: "Don't sign anything until I've checked it."

Report it: The lawyer warned us anything until she'd checked it.

3. My colleagues told our boss firmly: "He's exhausted — give him the afternoon off."

Report it: My colleagues insisted that he the afternoon off.

SPEAK

Think of a piece of advice someone gave you, a warning you got, or something someone insisted on recently. Say it out loud using "advised/warned/urged someone to..." or "insisted that...".

Reporting Questions & Commands

And deciding whether to shift the tense back at all.

Spot the pattern

Look at the first two. What happens to the word order, and to "do/are"?

Check the pattern CLICK
Reported questions use statement word order (subject before verb) with no question mark and no "do/does/did". A wh-question keeps its wh-word ("where I lived"); a yes/no question gets if or whether instead. Commands drop the imperative and become told/asked + someone + (not) to + infinitive.
asked (+ wh-word / if / whether) + subject + verb
told / asked + someone + (not) to + infinitive
"Don't forget to call the plumber," she said.
→
She told me not to forget to call the plumber.
One more thing: backshift isn't always compulsory. If what was said is still true right now, you can choose to keep the original tense. Said this morning: "The 9 o'clock train is delayed." Still delayed now? Either "She said the train is delayed" or "She said the train was delayed" works. But said three years ago, "I live in Manchester" — if they've since moved, you must backshift: "She said she lived in Manchester", not "lives", because that's no longer true.

Your turn

1. At the garage, I ask: "How much will the repair cost?"

Report it: I asked the mechanic how much the repair .

2. The electrician tells us firmly: "Don't touch that wire — it's live!"

Report it: The electrician told us the wire because it was live.

3. In the lesson, the teacher said: "Water boils at 100 degrees Celsius." That's still true every time you switch on the kettle.

Report it: The teacher explained that water at 100 degrees Celsius.

SPEAK

Think of a question someone asked you recently, and an instruction someone gave you — at work, at home, at the doctor's. Report both out loud, then say one thing someone told you that's still true today.

Your Turn to Talk

Time to retell a real conversation and let your word choice do some of the talking.

The situation

Think of a real conversation from the last few weeks — an argument, a piece of advice, some news, an awkward exchange with a landlord, a colleague, a friend or family member. (If nothing comes to mind, invent one.)

Tell the whole story out loud for one minute. Try to include:

01:00

Now put it in writing

Write a short message (3–5 sentences) to a friend, retelling the same conversation. Try to use: one attitude-revealing verb (claimed/admitted/denied/conceded/argued/pointed out), one "someone + to" pattern (advised/urged/warned/told someone to), and one "insisted/suggested that..." or a reported question. The checker will tell you which it finds.

Mix It Up

Real conversations mix all of these forms together. Here everything is mixed — you decide.

Fix the mistakes

Each sentence has one grammar mistake. Rewrite the whole sentence correctly.

1. "She denied to have taken the file."

2. "My manager suggested me to take a break."

3. "The officer insisted that he shows his ticket."

4. "She asked me did I finish the report."

Which verb fits?

5. Your colleague says something you know isn't true, and you're skeptical. "He ___ that he'd sent the invoice, but I never received anything."

6. Your doctor mentions it gently, almost in passing — no urgency at all. "My doctor ___ that I eat more vegetables."

7. Direct question: "Why were you late?" — "She asked me ___ I was late."

SPEAK

One-minute challenge: retell a disagreement between two people you know, or invent one. Use at least three different reporting verbs and let your choice of verbs show whose side you're on — without ever saying it directly. Use the timer above if you like the pressure.

What Do You Remember?

First, the basics

1. "This bread is delicious," she said. Report it: She said (that) the bread delicious.

2. Say it out loud: name two reporting verbs that both roughly mean "said", but where one signals you believe the speaker and the other signals doubt.

Compare with a possible answer CLICK
One possible pair: "pointed out" treats something as an established fact, while "claimed" signals you're not sure it's true, or don't believe it. "Admitted" is another one that leans toward truth — it means confessing something, usually unflattering.

Now, today's grammar — fresh sentences, no looking back

3. At passport control, the tourist finally says: "Okay, yes — I did overstay my visa by two weeks."

Report it: The tourist admitted his visa by two weeks.

4. My sister keeps telling me: "You should really apply for that promotion."

Report it: My sister has been urging me for that promotion.

5. At the interview, they asked: "Why do you want to leave your current job?"

Report it: They asked me why I to leave my current job.

Think back

Which practice helped you most today — fixing the mistakes, choosing the right verb for the attitude, or telling your own story? Say why you think that one worked for you.

Can you now...?

At the start we said: precise reporting verbs, patterns for advice and insistence, and reported questions and commands. Tick what's true:

Anything you didn't tick — go back to that tab and try the exercises once more. They'll still check your answers.