BRAIN & WORK · B2 · 50 min

The Knowledge

London's taxi drivers spend years memorising 25,000 streets — and it changes their brains. This is the true story of how experts are made, and of the famous 10,000-hour rule that turned out to be only part of the story.

Today: you'll read how London's taxi drivers changed their own brains, and where the famous "10,000-hour rule" came from — and what it gets wrong. You'll also practise talking about ability in the past, present and future: can, could, be able to, manage to.
Before we start. Have a go — there are no wrong answers.
Discuss:
  • What are you an expert in — at work or outside it? How long did it take?
  • Who is the most skilled person you know? Were they born with it, or did they work for it?
  • Have you heard of the "10,000-hour rule"? What does it say?

Words from the story

Ten words and phrases in four activities. Say your answer out loud before you reveal it.

A · What does the word in bold mean? Guess from the sentence

1. She has spent twenty years in tax law. She is an expert — people from other firms call her for advice.
an expert (n) — a person with special skill or knowledge. The noun for the skill is expertise: We need your expertise.
2. To become a pilot, you need years of training and hundreds of hours in the air.
training (n) — the process of learning the skills for a job or activity. A person in training is a trainee.
3. Only half of the people who started the course managed to qualify. The others gave up or failed the exams.
to qualify (v) — to pass the exams or training you need for a job. She qualified as a doctor in 2015. The noun is a qualification.

B · Which word matches the meaning?

Three words: talent · to master · deliberate. Say the right one, then reveal.

1. Which word means a natural ability to do something well?
talent (n) — She has a talent for languages. The adjective is talented.
2. Which verb means to learn something completely, so you can do it very well?
to master (v) — to master a language / a skill / a new system.
3. Which word means done on purpose, with a clear plan?
deliberate (adj) — a deliberate decision. In the story, deliberate practice = practice designed to improve one specific weakness, not just repeating what you can already do.

C · Choose the best answer — a, b or c

1. Scientists say the adult brain is plastic. This means it…
  (a) is made of plastic   (b) can change with experience   (c) stops growing at 20
(b) — plastic (adj) here = able to change shape. The noun is plasticity: brain plasticity.
2. In his book Outliers, Malcolm Gladwell gave the research a catchy name: the 10,000-hour rule. A catchy name is one that…
  (a) is easy to remember and spreads quickly   (b) is scientifically accurate and precise   (c) sounds clever but is hard to understand
(a) — catchy (adj). Collocations: a catchy name / title / slogan / tune. Related: to catch on = to become popular — The phrase caught on far beyond psychology.

D · Two everyday phrases

1. Complete the proverb: "Practice makes ___."
perfect — if you practise something many times, you will become very good at it. The story asks: is it true?
2. Complete the phrase: "He knows London like the back of his ___."
hand — to know something like the back of your hand = to know a place or thing extremely well.

Now use them — out loud

Before we read:
  • The story has three parts: the hardest test in London, a study of young violinists, and a big study that checked the famous rule. Use trainee, qualify, deliberate and talent to guess what each part shows.
  • What do you know like the back of your hand?

The story, in three parts

Read each part. Then answer the quick questions from memory before you check. Then discuss the question.

Part 1 — The Knowledge

If you want to drive one of London's famous black cabs, you must first pass one of the hardest memory tests in the world. It is called the Knowledge. Trainees must learn the layout of about 25,000 streets within six miles of Charing Cross station in central London — plus the locations of thousands of places: hotels, hospitals, theatres, restaurants. It usually takes three to four years, and ends with a series of tough exams, called "appearances".

Scientists at University College London, led by the neuroscientist Eleanor Maguire, became interested in the drivers' brains. In earlier studies, they had found that experienced London taxi drivers had more grey matter in the back part of the hippocampus — an area of the brain that is important for memory and finding your way — than other people. But there was a problem. Maybe people with that kind of brain simply became taxi drivers. Was it nature, or training?

So Maguire and her colleague Katherine Woollett followed 79 men who were just starting the Knowledge, plus 31 men of similar age who weren't, as a comparison group. They scanned their brains and tested their memories at the start, and again three to four years later. At the start, there were no differences between the groups.

By the end, only 39 of the trainees had qualified — a normal result, since only about half of trainees ever do. In the men who qualified, the back part of the hippocampus had grown. In the trainees who had failed or given up, and in the comparison group, it hadn't changed. The brain had been changed by the training. But there was a price: the qualified drivers were better at London-based memory tests, but worse than the others at remembering certain kinds of new visual information.

Quick check — answer from memory, then reveal:

1. What do trainees have to learn for the Knowledge, and how long does it take?

2. How did the study show that the training changed the brain, rather than the brain choosing the job?

1. About 25,000 streets within six miles of Charing Cross, and thousands of places. It usually takes three to four years.

2. The researchers tested the trainees before and after training. At the start there were no differences. Only the men who qualified showed growth in the hippocampus.

Discuss:
  • Today most drivers use GPS. Is it still worth learning the Knowledge? What might we lose when we stop learning things like this?

Part 2 — The violinists of Berlin

Years before the taxi study, another piece of research had made practice famous. In a paper published in 1993, the psychologist Anders Ericsson and two colleagues, Ralf Krampe and Clemens Tesch-Römer, described their study of young violinists at the Music Academy of West Berlin. The professors there helped to choose three groups of ten: the best violinists, who had the potential for careers as international soloists; good violinists; and students who were training to become music teachers.

The researchers asked the musicians to estimate how much they had practised alone at every age since they had started. The results were very clear. By the age of 18, the best violinists had practised on average about 7,400 hours. The good violinists had practised about 5,300 hours, and the future teachers about 3,400. By 20, the best group had passed 10,000 hours.

Ericsson concluded that the key was not just practice, but deliberate practice: hard, focused work designed to overcome your weaknesses, with careful attention to feedback. It requires effort, they wrote, and it is not enjoyable in itself. By 2014, the paper had been cited more than 4,200 times.

Then, in 2008, the writer Malcolm Gladwell discussed this research in his popular book Outliers, and gave the idea a catchy name: the 10,000-hour rule — the idea that it takes 10,000 hours of practice to become an expert. The phrase became famous far beyond psychology.

Quick check — answer from memory, then reveal:

1. How did the three groups of violinists differ in practice by the age of 18?

2. What is "deliberate practice"?

1. The best had practised about 7,400 hours, the good about 5,300, and the future teachers about 3,400.

2. Hard, focused work designed to overcome your weaknesses, with attention to feedback — not just repeating what you can already do or playing for fun.

Discuss:
  • Why do you think the "10,000-hour rule" became so popular? What is attractive about it?

Part 3 — What practice can't explain

If practice is the main reason some people are better than others, scientists should be able to see it in the numbers. In 2014, three psychologists — Brooke Macnamara, David Hambrick and Frederick Oswald — checked. They combined the results of 88 studies with more than 11,000 people, from chess players to musicians, athletes, students and professionals.

Practice mattered — but much less than the rule suggests. Deliberate practice explained about 26 percent of the differences in performance in games like chess, 21 percent in music, and 18 percent in sports. In education it explained just 4 percent. And in professions — the studies included computer programmers, military pilots, football referees and insurance salespeople — it explained less than 1 percent. In other words, most of the difference between people came from other things.

What other things? The researchers suggested several possibilities, such as the age at which people start and general abilities like intelligence and working memory — the ability to hold information in your mind while you use it. They also found that practice mattered more for very predictable activities, like running, than for unpredictable ones, like dealing with an emergency in a plane.

And in 2019, Macnamara and a colleague, Megha Maitra, repeated the Berlin violin study itself. Practice still mattered — the effect was substantial — but it was considerably smaller than in the original, and the amount of practice did not line up neatly with each skill level as it had in 1993. The message of both studies: practice is important. It just isn't the whole story.

Quick check — answer from memory, then reveal:

1. How much of the difference in performance did practice explain in games, music, sports, education and professions?

2. What did the 2019 repeat of the violin study find?

1. About 26% in games, 21% in music, 18% in sports, 4% in education and less than 1% in professions.

2. Practice still mattered, but the effect was considerably smaller than in the original, and the amount of practice did not line up neatly with each skill level.

Discuss:
  • Think about your own job. What makes some people better at it than others? How much of it is practice?

Grammar — talking about ability: can, could, be able to, manage to

The story is all about ability — what the drivers could remember, what the violinists were able to do, what practice can and can't explain.

Present and future
• can / can't for present ability: "She can play the violin."
• will be able to for future ability (there is no future of can): "After the Knowledge, you'll be able to find any street." ✗ will can
• be able to after other verbs and in perfect tenses: "I'd like to be able to speak Japanese." · "I haven't been able to finish it."
Past — general ability vs one success
• could = a general ability in the past: "At six, she could already read music."
• was able to / managed to = success on one particular occasion, often after difficulty: "After four years, he was able to / managed to pass the final exam." ✗ he could pass the final exam
• In the negative, couldn't is fine for both: "He couldn't pass the exam."

Don't mix it up: manage to suggests it was difficult: "I managed to finish the report" = it was hard, but I did it.

1. Complete the sentences

Use can, could, be able to or manage to in the correct form. More than one answer may be possible.

1. Most people remember 25,000 streets. It's too many.

2. After three and a half years, he finally pass his last appearance.

3. When she was ten, she play pieces that adults found difficult.

4. If you practise every day, you play it by the summer.

1. can't   2. was able to / managed to   3. could / was able to   4. will be able to
2 is one success after difficulty, so not could. 4 is the future, so not can.

2. Which is correct? Choose a, b or c

1. Only 39 of the 79 trainees ___ qualify.
  (a) could   (b) managed to   (c) can
(b) — a particular success after a long, difficult process.
2. Since I started using GPS, I haven't ___ find my way without it.
  (a) could   (b) can   (c) been able to
(c) — perfect tense, so we need be able to.
3. My grandfather ___ speak four languages.
  (a) could   (b) managed to   (c) was able
(a) — a general ability in the past.
4. I'd love to ___ play the piano.
  (a) can   (b) be able to   (c) could
(b) — after to we need the infinitive form be able to.

3. Your abilities — write your answer first

Complete each sentence about yourself.

1. Something you could do as a child but can't do now:

2. Something difficult you managed to do last year:

3. Something you'd like to be able to do in five years:

1. When I was a child, I could do the splits, but I can't now.

2. Last year I managed to finish a half marathon. / …I was able to get a promotion.

3. In five years, I'd like to be able to give a presentation in English without notes.

Check: could for general past ability, managed to / was able to for one success, be able to after would like to.

You'll use it again in the Speak tab — Task C is about your own path to expertise.

Going deeper

The studies in this story are real, and the numbers come from the researchers who did them. Together, they give a more complicated — and more honest — answer to the question how are experts made?

Three big ideas from the story.

1. Training really does change us — even as adults. The taxi study is one of the clearest examples that years of hard learning can physically change the adult brain. The trainees started with the same brains and memories as the comparison group. Only the ones who completed the work showed the change. Interestingly, when the researchers asked trainees why they stopped, very few said the memory work was too difficult; most mentioned time, money or family.

2. Expertise has a cost. The qualified drivers became better at one kind of memory and worse at another. Ten thousand hours on one thing is ten thousand hours not spent on something else. Every expert makes a trade.

3. A good rule is not the same as a true rule. "10,000 hours" is easy to remember and gives hope: anyone can be great if they work hard enough. The evidence says practice matters a lot in some areas and very little in others — and that other things, such as starting age and general abilities, also play a part. That is less inspiring, but more useful when you are choosing where to spend your time.
Talk it through:
  • If practice explains less than 1% of the difference between professionals, what does make a great salesperson, manager or engineer?
  • Should companies hire for talent, or for willingness to learn? Can you test either?
  • Is it unfair to tell people that anyone can become an expert with enough practice? Who could that message hurt?
  • The Knowledge takes years; GPS takes seconds. Which human skills do you think are worth keeping, even when a machine can do the job?

Speak

Speak against the clock — and talk about ability where it fits: can · could · was able to · managed to · will be able to.

Useful language: an expert · training / a trainee · to qualify · talent · to master · deliberate practice · plastic · catchy · Practice makes perfect · like the back of my hand · It isn't the whole story · It depends on the field
Time remaining: 4:00
Task A · Tell the story (4 minutes)

Retell the story in your own words. Use these steps: the Knowledge and its 25,000 streets → the drivers' brains → nature or training? → 79 trainees, before and after → 39 qualified → the hippocampus grew → the price → the Berlin violinists → 7,400 / 5,300 / 3,400 hours → deliberate practice → Gladwell's rule → 88 studies → 26% to less than 1% → the 2019 repeat.

Use at least four ability structures and five key words (expert, training, qualify, talent, master, deliberate, plastic, explain, practice makes perfect, the back of your hand).

Task B · Debate: is practice the secret of success? (4 minutes)

First argue FOR: think about the taxi drivers' brains and the Berlin violinists. Then argue AGAINST: think about the 2014 numbers, the 2019 repeat, talent and starting age. Finally, say what you really think — and whether the answer is different for music, sport and business.

Task C · Your path to expertise (4 minutes)

Choose one thing you are good at — at work or outside it. Describe how you got there: what you could do at the start, a moment when you managed to do something difficult, and what you can do now. Then say what you'd like to be able to do next, and what kind of deliberate practice would help.

Or choose one of these:

  • You are preparing a training programme for new employees in your company. What can practice teach them, and what can't it?
  • A young relative wants to be a professional footballer / musician / gamer. They say: "It's just 10,000 hours!" What do you tell them?
  • Describe a skill that machines can now do for us (maps, spelling, mental arithmetic…). Is it a problem that we are no longer able to do it ourselves?
  • Talk about a teacher, coach or manager who helped you to master something. What did they do differently?

To finish — the big questions

  1. If you could spend 10,000 hours mastering one skill, what would it be? What would you give up for it?
  2. Do you think your brain has been changed by your job? How?
  3. Why do people love simple rules like "10,000 hours", even when the truth is more complicated?
  4. Before you go — from memory: say three sentences about the story using could, managed to and will be able to. Then explain why "After four years, he could pass the exam" sounds wrong.