BUSINESS ENGLISH · C1 · 50 min

The Last Ten Minutes

Your questions, your terms and your close are not formalities. For many panels, they are where the decision is made.

Today: you’ll work through the vocabulary of offers, expectations and first impressions — and sharpen the grammar of diplomatic negotiation: I was wondering whether… · if we could…, I’d be able to… · that said…
Before we start. Talk these through out loud. There are no wrong answers.
Discuss:
  • What is the best question a candidate has ever asked you, or you have ever asked at the end of an interview? What did it show?
  • How comfortable are you talking about money with someone who will become your employer? What makes it easier?
  • If you started a senior role tomorrow, what would you want to have achieved after ninety days?

The vocabulary of this lesson

Ten items. Work through the activities and say your answer out loud before you reveal it.

A · What do they mean here? Work it out from the context

1. The recruiter asked for her salary expectations, and she gave a ballpark figure: “somewhere between €180,000 and €200,000 in total.”
ballpark (adj / n) — approximate, in the right range. A ballpark figure / estimate; to be in the ballpark. Informal but fully acceptable in a spoken interview, and useful for a range.
2. The offer included a base salary, a bonus and a long-term incentive; together they made up the total package.
a package (n) — here, the complete set of pay and benefits. A compensation / remuneration package; a competitive package; a package worth… “Let’s look at the package as a whole.”
3. Only part of her pay was variable: the bonus depended on the firm’s results, so it could change from year to year.
variable (adj; also noun the variable) — pay that depends on performance, as opposed to fixed pay. Variable pay / compensation; a variable component.
4. He gave a three-month notice period: he could not start until the autumn, and the firm had to plan for that.
a notice period (n) — the time between announcing that you are leaving and your last day. To serve / work out a notice period. In senior roles it is often three to six months, which affects start dates.

B · Which term means…?

Three terms: counteroffer · leverage · deal-breaker. Say the right one, then reveal.

1. Which noun means a revised proposal made in response to an offer?
a counteroffer (n; also counter-offer) — to make / receive a counteroffer. Also used when a current employer tries to keep you. Verb: to counter.
2. Which noun means the power to influence the result of a negotiation?
leverage (n, uncountable) — to have / lack leverage over somebody. Often matters more than argument. Be careful: saying “I have leverage” aloud sounds aggressive; show it through facts.
3. Which noun means a single point so important that, if it is not met, you will walk away?
a deal-breaker (n) — That’s a deal-breaker for me. Plural: deal-breakers. Know yours before you negotiate; naming too many weakens all of them.

C · Choose the meaning: a / b / c

1. Her plan for the first ninety days included an early win. An early win is…
  (a) a victory over a competitor   (b) a quick, visible success that builds credibility   (c) an advance payment
(b) — an early win (n) — a visible result achieved soon after starting a role, used to earn credibility. To secure / deliver an early win. A common idea in first-ninety-day plans.
2. In the first weeks, the new director focused on ramp-up. Ramp-up means…
  (a) the period in which someone reaches full effectiveness   (b) a pay rise after probation   (c) an emergency programme
(a) — ramp-up (n; verb to ramp up) — the time it takes a new person, team or process to become fully effective. “Our ramp-up time for new partners is about six months.”

D · Collocation & word building

1. Complete the idiom: the point at which each side gives up something to reach agreement is “to meet in the ___”. Which noun? Give a sentence that uses it in a salary discussion.
to meet in the middle — “If we could meet in the middle at €190,000, I would accept.” Use it only when you are ready to close: it signals that you will settle.
2. A conversation you start with a promise to continue it later is a ___-up. Complete the noun, then say what a good one contains.
a follow-up (n; verb to follow up) — in an interview, a short message the day after: a thank-you, one specific point from the discussion, and a forward-looking sentence.

Now use them: out loud

Discuss:
  • State your own ballpark figure for a role you would like, as a range for the total package. Say what would be a deal-breaker for you.
  • Sort the terms by register: which belong in a formal letter (remuneration, notice period, counteroffer) and which are natural in conversation (ballpark, early win, ramp-up)?

The offer, the number and the question

A composite scene, built for teaching: the people and figures are invented, but the pattern is one that candidates and panels describe again and again.

Part 1 — “Do you have any questions for us?”

At the end of the final interview for a senior advisory role, the panel asks each of two finalists the same closing question: “Do you have any questions for us?”

The first finalist says: “No, I think you’ve covered everything. When will I hear, and how much holiday is there?” The questions are reasonable; the panel notes that they are all about her, and that none shows curiosity about the firm.

The second finalist has prepared. She asks: “What does the leadership team see as the biggest opportunity for this practice over the next three years?” and then: “What would distinguish an outstanding hire from a good one in the first year?” The panel talks for ten minutes. At the end, one panel member says it was the most useful part of the interview — for them.

Quick check — from memory, then reveal:

1. What did the first finalist ask, and what did the panel notice?

2. What was different about the second finalist’s two questions?

1. When she would hear and how much holiday there was; the questions were all about her and showed no curiosity about the firm.

2. They were strategic: the biggest opportunity over three years, and what distinguishes an outstanding hire from a good one; they made the panel think and talk.

Discuss:
  • What do you want to know about a role that is not in the job description?
  • Why might a question be useful for the panel as well as for the candidate?

Part 2 — The offer

Three days later the second finalist receives a call. The firm offers her the role, with a base salary about 12% below the range she expected. She says: “Thank you — I’m very enthusiastic about the role. May I have a few days to consider it?” They agree on Friday.

Over the weekend she does three things. She lists what she would need to accept, and separates the preferences from the one deal-breaker (a defined budget to build her team). She checks the market range for comparable roles, and works out a figure at which she would say yes. She prepares a sentence she can say without apologising: “The base is a little below what I was expecting, given the scope. Is there flexibility, or could we look at the variable component?”

On Friday she makes the call. She does not give an ultimatum. She asks, listens, and keeps the tone warm.

Quick check — from memory, then reveal:

1. What did she say when she received the offer?

2. What did she do over the weekend?

1. She thanked them, said she was very enthusiastic, and asked for a few days to consider it.

2. She listed her deal-breaker and preferences, checked the market range, worked out her acceptance figure, and prepared one sentence to say without apologising.

Discuss:
  • What would your single deal-breaker be in a new senior role? How would you express it politely?
  • Why might it be better to ask for a few days than to answer immediately, even if you intend to accept?

Part 3 — The close

The firm raises the base by 8%, adds a development budget for the team she will build, and agrees a start date that respects her notice period. She accepts the next morning, and sends a short, warm note to the managing partner.

A colleague asks later whether pushing for terms had left a trace: did the firm now see her as difficult? She is not sure. The managing partner says, afterwards, that he would have been concerned if she had accepted the first offer without a question.

But there is a harder version of the story. Not every firm responds like that, and the evidence about whether negotiating helps or hurts a candidate depends heavily on how it is done and who does it. Nobody can say whether she would have been better off with a lower figure and a quieter start.

Quick check — from memory, then reveal:

1. What did the firm change after her call?

2. What did the managing partner say about her negotiating?

1. It raised the base by 8%, added a development budget for her team, and agreed a start date that respected her notice period.

2. That he would have been concerned if she had accepted the first offer without asking a question.

Discuss:
  • How do you negotiate firmly without sounding difficult? What words and tone do you use?
  • Does the fear of seeming “difficult” affect what people ask for? Is that fear fair?

Grammar: diplomatic softening and conditions

Negotiation language works through indirectness: questions that do not sound like demands, conditions that make your position clear without an ultimatum.

Indirect questions. Could you tell me how the variable element is structured? · I was wondering whether there is some flexibility on the base. · Would you be open to discussing the structure? Indirect questions use statement word order after the opening phrase: how the bonus is calculated (not how is the bonus calculated). Past tense (I was wondering) softens the request.
Conditions that move the conversation: if… would / could. If we could agree a base of €190,000, I would be happy to accept. · If the team budget were confirmed, I’d be able to start in September. The second clause has would / could / ’d be able to. Past forms in the if clause make the condition sound possible but not guaranteed.
Concession and contrast: that said, albeit, while. That said, I understand the constraints. · The offer is generous, albeit below my expectations. · While I appreciate the package, I’d like to discuss the base. Use them to accept something real before you ask for more.

1 · Indirect and softened questions

Complete each sentence with one or two words.

“Could you tell me the variable element is calculated?”

“I was whether there is some flexibility on the base.”

“ you be open to discussing the structure of the package?”

“I’d like to understand success looks like in the first year.”

how · wondering · Would · what

After “could you tell me”, the question word is followed by statement word order (how the element is calculated).

2 · Conditions

Put the verb in brackets into the correct form, or add the missing word.

“If we agree a base of €190,000, I would be happy to accept.”

“If the team budget confirmed, I’d be able to start in September.”

“I would be more at a higher figure, given the scope of the role.”

could · were · comfortable

The past forms in the “if” clause make the condition polite and tentative.

3 · Responding to an offer

A recruiter offers a package below your expectation. Complete your response.

“Thank you — I’m very about the role. The base is a little below what I was expecting, the scope. said, I appreciate the variable element. If we look at the base, I’d be able to confirm quickly.”

enthusiastic · given · That · could

Notice the order: thanks → concern → concession → condition. The tone stays warm throughout.

Take these into the Speak tab: you will use exactly this language under time pressure.

Going deeper

This is a composite scene, so there is no real offer letter to check. Negotiating norms differ between organisations and countries, so treat what follows as a way of thinking, not a rule.

How panels score an answer

Most senior panels score on the same five things, whatever the question. You will use this scorecard to mark your own mock interview in the Speak tab.

CriterionWhat the panel is listening for
StructureThe listener can follow the shape of the answer (headline, steps, result).
EvidenceA specific example, with a number, instead of a general claim.
OwnershipIt is clear what I personally decided or did, and what the team did.
RelevanceIt connects to the role and the organisation I am talking to.
DeliveryCalm pace, no long fillers, finished within the time.

The questions you ask are a test of you

Closing questions are scored, usually informally. Good questions are about strategy, success and the people you would work with, show that you have prepared, and give the panel something to say. Weak ones concern only your benefits, or ask what the panel has just told you.

Separate the preference from the deal-breaker

Before a negotiation, list what you would like, what you would trade and the one thing you will not give up. Most candidates ask for too many things and lose track of what matters. The discipline of one deal-breaker also makes your tone calmer.

Two readings of the negotiation

The positive reading: a polite, specific ask shows the judgement the firm is hiring for. The cautious reading: it is a risk, because the same behaviour is judged differently depending on who does it and the culture of the firm. A senior candidate prepares, asks once, and listens.

Discuss:
  • What is your single deal-breaker for a new role, and how would you say it without sounding like an ultimatum?
  • How would you answer if a panel asked, early on, “What are your salary expectations?” before you had a clear picture of the role?
  • Is it better to name a number first, or let the other side do so? What does it depend on?

Speak

All of it out loud, against the clock. These are the moments at the end of a senior process: your questions, the number, the plan and the close.

Useful language: What does success look like in the first year? · I was wondering whether… · Could you tell me how… · If we could…, I’d be able to… · That said… · In my first thirty days I’d… · What are the next steps?

How to rehearse every answer

  1. Write key words for your answer, not the full text.
  2. Say it aloud in two minutes and record it on your phone.
  3. Listen back and mark one thing to fix.
  4. Say it again in ninety seconds.
  5. Say it a last time in forty-five seconds, without notes.
Time remaining: 3:00

Which answer would you trust?

Decide before you click, and say why.

“Do you have any questions for us?”
A“Yes, two. What does the leadership team see as the biggest opportunity for this practice in the next three years? And what would distinguish an outstanding hire from a good one in the first year?”
B“No, I think you explained everything. When do I get a decision, and how many holiday days do I have?”
You receive an offer lower than you hoped.
A“Yes, that’s fine. I accept the offer. Thank you very much.”
B“Thank you, I’m very enthusiastic about the role. The base is slightly below what I was expecting, given the scope. Is there flexibility, or could we look at the variable component?”
“What would you do in your first ninety days?”
A“I would change the structure and fix everything that is not working.”
B“In the first thirty days, I’d listen and meet the key people. By sixty, I’d agree priorities with my manager and the team. By ninety, I’d aim to deliver one visible early win.”

Task A · Build your answer

A first-ninety-days plan has three stages. Write your own plan in your own words, then compare with a model.

Listenfirst 30 days
Alignby day 60
Deliverby day 90
Interview question

“What would you do in your first ninety days?”

Write your own answer in three parts

Listen: “In the first thirty days, I’d focus on listening. I’d meet the leadership team, the key clients and my own team, and understand what is working and what is not.”

Align: “By day sixty, I’d have mapped the key relationships and agreed three priorities with my manager.”

Deliver: “By day ninety, I’d aim to deliver one visible early win, for example advancing a client opportunity, and have a plan for the following year.”

Notice: listen before acting, involve others, and commit to one visible result.

Speak

Close your notes and give the answer aloud in about ninety seconds. Then give it again with one improvement.

Task B · The mock interview

Fill in your own details, then answer whatever the cards give you. Draw a question, answer it, then draw a follow-up.

Press “Draw a question” to begin.
Task C · Four moments (4 minutes)

Run the end of an interview as four short scenes, one minute each.

  • Your two questions: ask two strategic questions to the panel.
  • The salary question: “What are your expectations?” — give a range and the reasoning behind it.
  • The offer: respond to a base 12% below your range.
  • The close: finish the interview and say what you will do next.

Prefer a different role? Take one of these instead:

  • A partner role in a healthcare advisory practice.
  • A director of a regional hospital group.
  • A vice-president of an international software company.
Task D · The hostile question (4 minutes)

A panel member says: “What would make you turn down our offer?”

Answer properly: be honest about your priorities, name your one deal-breaker without an ultimatum, and show that you want the role. Then do it again in ninety seconds.

Task E · The full mock interview

Six questions in a random order, as in a real interview. Use the timer for each answer, give each one two minutes at most, and do not stop to correct yourself. Score yourself at the end.

Press “Start the interview” when you are ready.

The question bank

Choose the three you find hardest. Prepare a structure for each, then answer them aloud.

  1. What does success look like in this role after one year?
  2. What are the biggest challenges the practice is facing right now?
  3. How does the leadership team make major decisions?
  4. Who are the most important people I would work with in the first months?
  5. What are your salary expectations?
  6. How flexible are you on the structure of the package?
  7. What would make you accept this offer, and what would make you decline?
  8. How do you prefer to be measured and rewarded?
  9. What would you do in your first ninety days?
  10. What do you need from us to be successful?
  11. Is there anything about your application you would like to clarify?
  12. Why should we hire you rather than the other finalists?

To finish — the harder questions

  1. She asked for more and was rewarded; another candidate might have been penalised. Is negotiating a fair test of judgement? Argue both sides.
  2. What is the single best question a candidate can ask the most senior person on a panel? Why?
  3. What would your follow-up note say to a panel that gave you a hard time? How would you refer to the difficult question?
  4. Before you go — from memory: ask for something in three sentences: one indirect question, one condition with “if… would” and one concession with “that said”. Then say which was hardest.

Check your last answer

I can…

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