THINK INSIDE THE BOX · TOOL 18 · B2 · 50 min

The Doers and the Watchers

An American psychologist argued that we learn by going round a circle — doing, reflecting, thinking and trying again. Then his idea of “learning styles” took on a life of its own.

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Today: you'll learn where Kolb's cycle came from and why its “learning styles” are controversial, take a real experience round the cycle, and practise the past simple and past continuous: I was presenting when the screen went black.
Before we start — talk these through:
  • What's something you learnt by doing rather than by reading?
  • Do you prefer to watch someone first, or to jump straight in?
  • Think of a mistake that taught you something. How long did it take you to understand the lesson?

The vocabulary of this story

Ten items. Say your answer out loud before you reveal it.

A · What do they mean here? Work it out from the context

Read the sentence, guess the meaning of the word in bold, then reveal.

After the match, the coach asked the players to reflect on what had gone wrong.
reflect (on) — to think carefully and seriously about something. (noun reflection; adj. reflective)
The course was very hands-on: we spent most of the day building things.
hands-on — involving doing something yourself, not just watching or reading. (hands-on experience, a hands-on manager)
The novel draws on the writer's own childhood on a farm.
draw on — to use something as a source of ideas or knowledge. (draw on experience / research)
The police had no evidence that he was there that night.
evidence — facts or information that show whether something is true. (uncountable: a piece of evidence; adj. evident)

B · Which word matches the meaning?

The three words are: abstract · concrete · insight. Read each meaning, say the word, then reveal.

(adjective) Real and specific; based on things you can see, touch or experience.
concrete — “Can you give me a concrete example?”
(noun) A sudden, clear understanding of something.
insight — “The conversation gave me a real insight into her job.” (adj. insightful)
(adjective) Based on general ideas rather than real, particular things.
abstract — “Her explanation was too abstract; I needed an example.”

C · Which word completes all three phrases?

One missing word fits every phrase in the group. Say it, then reveal.

make ___ of it  ·  common ___  ·  a ___ of humour
sense — (make sense of something = understand it; common sense; a sense of humour)
___ to a new job  ·  ___ quickly  ·  ___ a recipe
adapt — to change to suit a new situation. (noun adaptation; adj. adaptable)
learning ___  ·  management ___  ·  in ___
style — (learning style, management style; in style = impressively or fashionably)

Now use them — out loud

Before we read:
  • What job or skill is best learnt in a hands-on way?
  • When did you last have a real insight — a moment when something suddenly made sense?
  • How quickly do you adapt to a new job, a new city or new software?

The story, in three parts

Read each part. After it, answer the quick check from memory, then discuss one question.

Part 1 — We learn by doing

The idea that experience teaches is very old. More than two thousand years ago Aristotle wrote (in one English translation): “for the things we have to learn before we can do them, we learn by doing them.” But doing on its own is not enough — plenty of people repeat the same mistake for years.

In the twentieth century, several thinkers asked what turns experience into learning. The American philosopher John Dewey wrote that “successive portions of reflective thought grow out of one another and support one another.” The social psychologist Kurt Lewin and the psychologist Jean Piaget, who studied how children's thinking develops, also explored how experience shapes the way we think.

David Kolb, born in 1939 in Moline, Illinois, earned a PhD in social psychology at Harvard in 1967. In the early 1970s, working with Ron Fry, he drew on Dewey, Lewin and Piaget to build a model of learning as a cycle. His 1984 book, Experiential Learning, defined learning as “the process whereby knowledge is created through the transformation of experience.”

Quick check — from memory, then reveal:

1. What did Aristotle say about learning?

2. Which three thinkers did Kolb draw on?

3. How did Kolb define learning?

1. That we learn the things we need to do by doing them.

2. John Dewey, Kurt Lewin and Jean Piaget.

3. “The process whereby knowledge is created through the transformation of experience.”

Discuss:
  • Is experience really the best teacher? When isn't it?

Part 2 — Round the circle

Kolb's cycle has four stages. You have a concrete experience. You look back and think about it — reflective observation. You draw a general idea from it — abstract conceptualisation. And you test that idea — active experimentation, which gives you a new experience. Then round you go again.

Kolb also noticed that people tend to prefer some stages to others. Some of us, he and Alice Kolb wrote, carefully watch and reflect, “while others choose to jump right in and start doing things. The watchers favor reflective observation, while the doers favor active experimentation.”

In 1971 he had created the Learning Style Inventory, a questionnaire that placed people in one of four learning styles: Diverging, Assimilating, Converging and Accommodating. It became very widely used, especially in management and business education.

Quick check — from memory, then reveal:

1. What are the four stages of the cycle?

2. What is the difference between the watchers and the doers?

3. What did the Learning Style Inventory do?

1. Concrete experience, reflective observation, abstract conceptualisation, active experimentation.

2. Watchers prefer to observe and reflect; doers prefer to jump in and try things.

3. It placed people in one of four learning styles.

Discuss:
  • Are you more of a watcher or a doer? Does it depend on the situation?

Part 3 — The trouble with styles

The cycle itself is used on many training courses: people are asked to look back at an experience before deciding what to do differently. One well-known set of questions for doing this, from Jacobson and Ruddy, is simply: Did you notice? Why did that happen? Does that happen in life? Why does that happen? How can you use that?

Learning styles are a different matter. The idea that each person has a style, and learns best when taught in that style, became enormously popular. But in 2008 a team of psychologists led by Harold Pashler reviewed the research on learning styles in general. They found “no adequate evidence base to justify incorporating learning-styles assessments into general educational practice.”

Still, the circle and the labels are two different ideas. You can doubt the labels and still find the circle useful: an experience you never think about may teach you very little. The problems start when a description of how learning moves becomes a label stuck on a person.

Quick check — from memory, then reveal:

1. Give two of Jacobson and Ruddy's questions.

2. What did Pashler's team conclude in 2008?

3. What is the difference between the cycle and the labels?

1. Any two: Did you notice? Why did that happen? Does that happen in life? Why does that happen? How can you use that?

2. That there was no adequate evidence to justify using learning-styles tests in general education.

3. The cycle describes how learning moves; the labels put people into fixed types.

Discuss:
  • Have you ever been told you have a learning style? Did it help you?

How the tool works

Four stages in a circle. You can start anywhere, but you only really learn when you go all the way round.

ConcreteexperienceReflectiveobservationAbstractthinkingActiveexperimentlearning fromexperience

Using it, step by step

  1. Experience: choose one real event — a presentation, a difficult conversation, a meal you cooked.
  2. Reflect: what happened, exactly? What did you notice and feel? What did others do?
  3. Conceptualise: what general idea explains it? What would you advise someone else to do?
  4. Experiment: plan one thing to do differently next time — then do it, and the circle starts again.

Try it yourself

Mia gave a presentation at work that went badly. Which stage of Kolb's cycle is each thought or action?

1. “People only started listening when I told a story about a real customer.”
2. Mia presents to her team; halfway through, people start looking at their phones.
3. “Audiences remember stories better than lists of numbers.”
4. At the next meeting, she opens with a customer story and uses only three slides.
5. “I noticed I was reading from the slides most of the time.”
6. “A good presentation should be built around one example, not around data.”

1. Reflection — looking back at what happened and noticing.

2. Experience — the event itself.

3. Conceptualisation — a general idea drawn from the experience.

4. Experimentation — testing the idea in practice.

5. Reflection — observing her own behaviour afterwards.

6. Conceptualisation — a general rule — abstract thinking.

Where the tool breaks

Styles aren't destiny. The evidence doesn't support teaching people only in their “style”.

Reflection takes time. In a busy job, the circle often stops straight after the experience.

Some things shouldn't be learnt by trial and error. Nobody wants a surgeon or a pilot to learn mainly by doing.

Talk it through:
  • Take something that happened to you this week round the whole circle.
  • Which stage do you usually skip?

Its cousins

Plan–Do–Check–ActA cycle for improving processes; Kolb's is for improving people. Open the lesson →
Gibbs' Reflective CycleA more detailed circle for reflecting on a single experience.
Bloom's TaxonomyAnother famous model from education — levels instead of a circle. Open the lesson →
The OODA LoopLearning from experience at high speed. Open the lesson →

Grammar — past simple and past continuous

Kolb's cycle starts with telling the story of an experience. To tell it well, you need two past tenses: one for the main events and one for the background.

Past simple — finished actions, often one after another: the main events of the story.
“I stood up, opened my laptop and started the presentation.”
Past continuous (was/were + -ing) — an action in progress at a moment in the past: the background.
“At ten o'clock I was waiting outside the room.”
Together: a longer action interrupted by a shorter one — when + past simple, while/as + past continuous.
“I was speaking when the fire alarm went off.”  “While I was talking, two people left.”
Two actions in progress at the same time — both continuous.
“I was talking, but nobody was listening.”
Watch out: state verbs (know, want, believe, understand) don't usually go in the continuous: ~~I was knowing the answer~~ → “I knew the answer.”

1. Background or event?

Put the verbs in brackets into the past simple or the past continuous.

1. I (cook) dinner when my phone rang.

2. When the manager came in, everyone (stop) talking.

3. While she (drive) to work, she had a brilliant idea.

4. We (not understand) the instructions, so we asked again.

5. At midnight they (still / work) on the report.

1. was cooking

2. stopped

3. was driving

4. didn't understand (a state verb)

5. were still working

2. Tell the experience

Complete the story of a first driving lesson with the right form of the verbs.

1. It (rain) heavily when I got into the car.

2. My instructor (explain) the controls, but I wasn't really listening.

3. Then I (press) the wrong pedal, and the car jumped forward.

4. While we (wait) at the lights, I finally relaxed.

1. was raining

2. was explaining

3. pressed

4. were waiting

Now tell your teacher about something that went wrong recently — set the scene with the past continuous, give the events in the past simple, then take it round Kolb's cycle.

Speak

Turn your own experiences into learning. Choose a task, start the timer, and talk.

Useful language: “I was … when …” · “Looking back, I noticed …” · “The general lesson is …” · “Next time, I'm going to try …”
Time remaining: 4:00
Task 1 — Round the circle

Tell the story of a recent experience — good or bad — and take it through all four stages.

Task 2 — Watcher or doer?

Describe how you learnt a skill — cooking, driving, a language. Did you watch first or jump straight in?

Task 3 — The labels debate

Many people enjoy learning-style questionnaires, but the evidence says teaching to a style doesn't help. Why do you think the idea is still so popular?

To finish — the harder questions

  1. Why do people repeat the same mistakes, even after a bad experience?
  2. Should schools give students more time to reflect, even if they cover less material?
  3. Is it harmful to tell someone they are a “visual learner” or a “doer”?
  4. From memory: tell the story of a learning experience in four sentences, using was … -ing for the background and the past simple for the events.