THINK INSIDE THE BOX · TOOL 23 · B2 · 50 min

Who Takes the Profit?

In 1979 a young Harvard professor with an engineering degree asked why some industries make plenty of money and others hardly any. His answer — five forces — became one of the best-known ideas in business.

← PESTLE  ·  All the tools

Today: you'll learn how Michael Porter's five forces explain why some industries make money and others struggle, analyse an industry yourself, and practise cause-and-effect language: because of, due to, as a result, lead to, which means.
Before we start — talk these through:
  • Which businesses in your town seem to make a lot of money? Which always seem to struggle?
  • Why are some products expensive and others cheap, even when they cost about the same to make?
  • When you buy something, do you feel you have power over the seller — or the other way round?

The vocabulary of this story

Ten items. Say your answer out loud before you reveal it.

A · What do they mean here? Work it out from the context

Read the sentence, guess the meaning of the word in bold, then reveal.

The big supermarket has huge bargaining power: it can tell small farmers what price it will pay.
bargaining — discussing a price or an agreement to get the best deal. (verb bargain; bargaining power; noun a bargain = something cheap)
Honey can be used as a substitute for sugar in most recipes.
substitute — something used instead of another thing. (also a verb: substitute X for Y)
The high cost of equipment is a barrier to entry: few new firms can afford to compete.
barrier — something that stops people or things from moving forward. (a barrier to entry, a language barrier)
The rivalry between the two football clubs goes back a hundred years.
rivalry — competition between people or groups. (noun a rival; adj. rival firms)

B · Which word matches the meaning?

The three words are: profitability · supplier · margin. Read each meaning, say the word, then reveal.

(noun) A company that provides goods or materials to another company.
supplier — “If your only supplier raises its prices, you have little choice.” (verb supply)
(noun) The difference between what something costs to make and the price it sells for.
margin — “Supermarkets work on very thin margins.” (profit margin)
(noun) How much profit a business or industry makes, compared with its costs or size.
profitability — “The profitability of the industry has fallen for years.” (adj. profitable)

C · Which word completes all three phrases?

One missing word fits every phrase in the group. Say it, then reveal.

___ prices down  ·  ___ up costs  ·  ___ a hard bargain
drive — (drive prices down, drive up costs; drive a hard bargain = negotiate firmly)
___ an advantage  ·  ___ ground  ·  ___ market share
gain — (gain an advantage, gain ground = make progress; gain market share)
___ the competition  ·  ___ a challenge  ·  ___ the music
face — (face the competition, face a challenge; face the music = accept criticism or punishment)

Now use them — out loud

Before we read:
  • Who has more bargaining power in your job — you or your employer? Why?
  • What has become a substitute for something you used to buy?
  • Which rivalry — in business or in sport — do you follow?

The story, in three parts

Read each part. After it, answer the quick check from memory, then discuss one question.

Part 1 — An engineer at business school

Michael Porter was born in 1947 in Ann Arbor, Michigan. He studied aerospace and mechanical engineering at Princeton, where he also played in the university golf squad, and then went to Harvard Business School for an MBA, followed by a PhD in business economics.

At Harvard he was influenced by a branch of economics called industrial organisation, which studies how industries are structured. Business strategy at the time often relied on simple tools such as SWOT analysis. Porter wanted something more rigorous.

In 1979, as a young associate professor, he published his first article in the Harvard Business Review: “How Competitive Forces Shape Strategy”. Years later he summed up the starting point: “In essence, the job of the strategist is to understand and cope with competition.” But competition, he argued, is much wider than your direct rivals.

Quick check — from memory, then reveal:

1. What did Porter study at Princeton?

2. Why did he want a new tool?

3. What was his first HBR article called?

1. Aerospace and mechanical engineering.

2. Because simple tools like SWOT weren't rigorous enough.

3. “How Competitive Forces Shape Strategy” (1979).

Discuss:
  • Can an engineering background help in business? How?

Part 2 — Five forces

Porter argued that the profits of an industry are shaped by five forces. The first is the obvious one: rivalry between existing competitors. The other four are easy to forget: the threat of new entrants, the threat of substitutes, the bargaining power of buyers, and the bargaining power of suppliers.

When the forces are strong, profits are low. The airline industry is a classic example. Think of the pressures: many rival airlines, a few powerful aircraft makers, passengers who will switch for a cheaper fare, and alternatives such as trains. Even when planes are full, little profit is left over.

When the forces are weak, a business can do very well. The lesson for managers is not only to beat their rivals, but to find a position where the forces are weaker — or to change the forces themselves.

Quick check — from memory, then reveal:

1. Name the five forces.

2. Why are airlines a useful example?

3. What should managers try to do, according to Porter?

1. Rivalry, new entrants, substitutes, the power of buyers, the power of suppliers.

2. Because the forces are strong, so profitability is low.

3. Find a position where the forces are weaker — or change them.

Discuss:
  • Think of a business you know. Which force puts it under the most pressure?

Part 3 — Strategy in the real world

In 1983 Porter co-founded a consulting firm, Monitor Group, to put his ideas into practice. Decades later Monitor filed for bankruptcy, and in January 2013 its sale to Deloitte was approved. It is hard to miss the irony: a firm built on competitive strategy had struggled to compete.

Other thinkers added to the model. In the mid-1990s, Adam Brandenburger and Barry Nalebuff pointed out that some companies are not rivals but complementors — businesses whose products make yours more valuable. Some people call them a sixth force.

The forces also change. When Netflix was still a small company, its founders offered to sell it to Blockbuster — and, as one of them later recalled, were “laughed out of the room”. Blockbuster didn't see a substitute coming. A five forces analysis is only as good as the imagination of the person doing it.

Quick check — from memory, then reveal:

1. What happened to Monitor Group?

2. What are complementors?

3. What does the Blockbuster story show?

1. It went bankrupt, and its sale to Deloitte was approved in January 2013.

2. Businesses whose products make yours more valuable — sometimes called a sixth force.

3. That the forces change — a new substitute can appear — and an analysis depends on imagination.

Discuss:
  • Which industry do you think is about to be changed by a new substitute?

How the tool works

Five pressures on an industry's profits. Rivalry sits in the middle; the other four push in from outside. The stronger the forces, the lower the profits.

Threat ofnew entrantsBargaining powerof buyersThreat ofsubstitutesBargaining powerof suppliersRivalry amongexisting competitors

Using it, step by step

  1. Define the industry carefully: “coffee shops in my city”, not just “food”.
  2. For each force, ask how strong it is — high, medium or low — and why.
  3. Find the strongest forces: they explain where the profit goes.
  4. Ask what you can do: find a position where the forces are weaker, or change them — for example, by making customers loyal.

Try it yourself

A small independent bookshop is analysing its industry. Which force does each point describe?

1. Many people now read e-books or listen to audiobooks instead.
2. Two other bookshops in the same street keep running special offers.
3. A handful of large publishers decide the prices of most bestsellers.
4. Customers check prices on their phones and ask the shop to match the cheapest website.
5. A café owner is planning to open a shop selling books and coffee next door.
6. Streaming series and video games compete for people's free time.

1. Substitutes — a different product that does the same job.

2. Rivalry — existing competitors fighting for the same customers.

3. Supplier power — a few powerful suppliers can set the terms.

4. Buyer power — customers using information to push prices down.

5. New entrants — a newcomer coming into the market.

6. Substitutes — other ways to meet the same need — entertainment.

Where the tool breaks

A snapshot, not a film. Forces change — new technology can create a substitute very quickly.

Competition isn't everything. Companies also cooperate; the original model leaves out complementors.

Where does the industry end? Is a bookshop competing with other bookshops, with websites, or with streaming?

Talk it through:
  • Analyse an industry you know with the five forces. Where does the profit go?
  • Is it better to be in an industry with weak forces, or to be the best in a tough one?

Its cousins

SWOT AnalysisPorter wanted something more rigorous than SWOT — but the two are often used together. Open the lesson →
PESTLEThe big picture outside the industry; the five forces look at the industry itself. Open the lesson →
Porter's Value ChainPorter's other famous tool: where a company adds value inside itself.
The Prisoner's DilemmaWhy rivals sometimes cut prices even when it hurts them both. Open the lesson →

Grammar — cause and effect: because of, due to, as a result, lead to

The five forces are all about causes and effects: because buyers are strong, prices fall; as a result, profits shrink. English has many ways of linking a cause to its effect — and they fit into sentences differently.

because + clause but because of / due to + noun.
“Profits fell because fuel became more expensive.”  “Profits fell because of the rise in fuel prices.”  “The delay was due to bad weather.”
As a result, / Therefore, / Consequently, — start a new sentence with the effect.
“Buyers can compare prices online. As a result, shops have to keep prices low.”
lead to / result in / cause + noun — the cause is the subject.
“Strong rivalry leads to price wars.”  “The new law resulted in higher costs.”
…, which means (that) … — add an effect to the end of a sentence.
“There are only two suppliers, which means they can set the price.”
Watch out: ~~because of prices rose~~ → “because prices rose” or “because of the price rise”. And it's lead to, not ~~lead in~~: “It led to job losses.”

1. Choose the linker

Complete with because, because of, as a result, led to or which means.

1. The airline cut its prices a new low-cost competitor.

2. Customers can switch easily, companies must keep them happy.

3. Fuel prices rose sharply. , many flights were cancelled.

4. The arrival of online shopping the closure of many high-street shops.

5. Prices went up there was only one supplier.

1. because of

2. which means

3. As a result

4. led to

5. because

2. Join the cause and the effect

Rewrite each pair as one sentence, using the words in brackets.

1. There are hundreds of cafés in the city. Prices are low. (which means) →

2. Profits fell. The cause was strong competition. (due to) →

3. A new rival entered the market. Prices dropped. (led to) →

4. Suppliers raised their prices. The bakery closed. (because) →

1. There are hundreds of cafés in the city, which means prices are low.

2. Profits fell due to strong competition.

3. The arrival of a new rival led to a drop in prices.

4. The bakery closed because its suppliers raised their prices.

Now explain to your teacher why a business you know is doing well — or badly — using at least four cause-and-effect linkers.

Speak

Find out where the profit goes. Choose a task, start the timer, and talk.

Useful language: “The biggest pressure comes from …” · “Because of …, prices are …” · “As a result, …” · “…, which means that …”
Time remaining: 4:00
Task 1 — Your industry

Analyse the industry you work in, or one you know well, with the five forces. Which force is strongest?

Task 2 — Easy money?

Think of a business that seems to make easy profits. Which forces are weak in its industry?

Task 3 — The new substitute

Describe a product or service that replaced something older. What happened to the companies that didn't see it coming?

To finish — the harder questions

  1. Is competition always good for customers? When might it be bad?
  2. Should governments step in when one company becomes too powerful?
  3. A strategy firm co-founded by Porter went bankrupt. Does that make his ideas less valuable?
  4. From memory: explain the five forces using a business you know, with because of, as a result, lead to and which means.