THINK INSIDE THE BOX · TOOL 12 · B2 · 50 min

Forming, Storming, Norming, Performing

A young psychologist read fifty studies of small groups and found the same four stages in all of them — including the argument everybody wants to skip.

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Today: you'll learn the four famous stages of a team, work out which stage six teams are in, and practise the present perfect with for and since.
Before we start — talk these through:
  • Think of a team, class or group you joined. What were the first days like?
  • Do you avoid disagreement in a group, or say what you think?
  • What makes a group finally start working well together?

The vocabulary of this story

Ten items. Say your answer out loud before you reveal it.

A · What do they mean here? Work it out from the context

Read the sentence, guess the meaning of the word in bold, then reveal.

In the first week, everyone was extremely polite and nobody said what they really thought.
polite — behaving in a careful, socially correct way.
The two designers clashed over the colour of the logo and stopped speaking for a week.
clash — to disagree strongly; to come into conflict.
Nobody wrote the rules down, but everyone knew the team's norms: be on time, answer messages, admit mistakes.
norm — an accepted way of behaving in a group.
At the end of the project, the team disbanded and people moved to other jobs.
disband — (of a group) to break up and stop existing.

B · Which word matches the meaning?

The three words are: settle · rival · take over. Read each meaning, say the word, then reveal.

(phrasal verb) To start doing a job or role that someone else was doing.
take over — “When the manager left, Ana took over.”
(noun) Someone competing with you for the same thing.
rival — “The two of them were rivals for the same promotion.”
(verb) To become calm and organised after a difficult period.
settle — “After a month, the team settled and the arguments stopped.”

C · Which word completes all three phrases?

One missing word fits every phrase in the group. Say it, then reveal.

___ a team  ·  ___ a habit  ·  ___ trust
build — to make something gradually, piece by piece.
team ___  ·  a difficult ___  ·  the ___ of a project
stage — one period in a process that has several parts.
___ the problem openly  ·  ___ a difficult subject  ·  ___ your manager about it
raise — to bring a subject up so that people discuss it. (Also: address.)

Now use them — out loud

Before we read:
  • Are the norms in your workplace or classroom written down, or just understood?
  • When did you last clash with someone over work? What happened?
  • Which groups in your life have settled, and which never did?

The story, in three parts

Read each part. After it, answer the quick check from memory, then discuss one question.

Part 1 — Fifty studies on one desk

In the early 1960s, a young American psychologist named Bruce Tuckman was working for the US Navy, studying how small groups behave. The Navy had a practical reason to care: crews, teams and committees must work together quickly, often with strangers.

Tuckman did something unglamorous. Instead of running a new experiment, he collected around fifty existing studies of small groups — therapy groups, training groups, work teams — and read them side by side, looking for a pattern.

There was one. The groups in these very different studies seemed to travel through the same sequence. In 1965 he published a short paper describing four stages, and gave them names that rhymed: forming, storming, norming, performing. That rhyme is probably why, sixty years later, managers still remember them.

Quick check — from memory, then reveal:

1. Who was Tuckman working for?

2. What did he do instead of a new experiment?

3. Why do people still remember the four names?

1. The US Navy.

2. He collected and compared about fifty existing studies of small groups.

3. Because the names rhyme — they are easy to remember.

Discuss:
  • Why might a rhyme make an idea travel further than better research?

Part 2 — The stage nobody wants

Forming is the polite beginning. People are careful, friendly and a little anxious. They ask what the group is for and watch to see who is in charge. Very little real work happens, although it often feels pleasant.

Storming is the difficult part. As people relax, differences appear: about the goal, the method, and who decides. People clash, become rivals, or go quiet and complain to each other privately. Many teams try to skip this stage — and skipping it is exactly why some teams stay polite and useless for years.

Norming is the agreement. The group works out how it will operate: who does what, how decisions are made, what is acceptable. Often nobody writes it down.

Performing is the reward. The team can disagree without damage and work without constant supervision. Tuckman's point is that you cannot arrive here without passing through the storm.

Quick check — from memory, then reveal:

1. What happens in the forming stage?

2. Why is storming useful, even though it is unpleasant?

3. What is agreed in the norming stage?

1. People are polite and anxious; they ask what the group is for and who leads; little real work is done.

2. The disagreements are real, and a team that avoids them never reaches the later stages.

3. How the group works: roles, decisions and acceptable behaviour.

Discuss:
  • Have you seen a group stuck at the polite stage? What did that cost them?

Part 3 — And then it ends

In 1977, Tuckman returned to the model with a colleague, Mary Ann Jensen, and added a fifth stage: adjourning — the end. Projects finish, classes graduate, teams disband. People often feel the loss, and organisations often ignore it entirely.

The model has plenty of critics. Real teams do not march neatly through five steps: a new member or a new boss can push a performing team straight back into storming. Some teams never storm; some storm forever. And the evidence behind the stages is thinner than the model's fame suggests.

Its real value is different: it takes something uncomfortable and makes it normal. A team in its first argument does not think “we have failed”; it thinks “we are in stage two.” Sometimes the whole usefulness of a thinking tool is that it gives people permission.

Quick check — from memory, then reveal:

1. What is the fifth stage, and when was it added?

2. Give one criticism of the model.

3. What does the model do for a team having its first argument?

1. Adjourning — the end of the team — added in 1977 with Mary Ann Jensen.

2. Any one: teams don't move neatly through the stages; a new member can send a team back; some never storm; the evidence is thin.

3. It tells them the argument is normal — stage two, not failure.

Discuss:
  • Is it useful to be told that a difficult feeling is “normal”? When is that unhelpful?

How the tool works

Five stages, in order. The arrows go round because a change — a new member, a new goal, a new boss — can send a team backwards.

FormingStormingNormingPerformingAdjourninga new membercan send a teamback a stage

Using it, step by step

  1. Name the stage your group is in — out loud, together if you can.
  2. Forming: be clear about the purpose, the roles and who decides.
  3. Storming: raise the disagreement rather than hiding it; argue about the work, not the person.
  4. Norming and performing: write down what you agreed, and protect it when someone new arrives — then, at the end, mark the ending properly.

Try it yourself

Which stage is each team in? Choose, then check.

1. Two designers stop speaking after a row about who owns the project, and others take sides.
2. Week one. Everyone is friendly, nobody disagrees, and most of the talk is about where to get coffee.
3. The team can now finish work without the manager, and disagreements are settled in ten minutes.
4. After a difficult month, the group agrees who leads meetings and that everyone answers messages within a day.
5. A new manager arrives at a settled team and changes the goals. Old arguments come back and people start complaining privately.
6. The project ends on Friday. Some people feel oddly sad; nobody has said anything about it.

1. Storming — open conflict about roles and power.

2. Forming — polite, cautious, no real work yet.

3. Performing — productive, and conflict no longer damages the team.

4. Norming — rules and roles are being agreed.

5. Storming — a change pushed the team back into stage two.

6. Adjourning — the team is ending, and the loss is not being handled.

Where the tool breaks

Teams don't move in a straight line. They loop, jump and go backwards.

The evidence is thin. It came from reading other people's studies, not from testing the stages.

It can excuse bad behaviour. “We're just storming” is sometimes the truth — and sometimes a cover for rudeness or bullying.

Talk it through:
  • Which stage is the hardest to lead a group through?
  • Should a manager cause the storm deliberately, to get it over with?

Its cousins

The Conflict Modes GridFive ways people handle a clash — useful in the storming stage.
The Johari WindowTeams work better when the open pane is bigger. Open the lesson →
Kolb's Learning CycleAnother loop: do it, reflect, think, try again.
The 9-Box GridHow companies judge the people inside those teams. Open the lesson →

Grammar — present perfect with for and since

Stages take time, and teams talk about how long: we've worked together for two years. This is the tense English uses for something that started in the past and is still true.

Form: have/has + past participle.
“We have worked together since March.”  “She has been in the team for a year.”
for + a length of time: for three weeks, for ages, for two years.
since + a point in time: since Monday, since 2019, since I joined.
Present perfect continuous (have been + -ing) stresses the activity, especially a repeated or ongoing one.
“They have been arguing about the budget all week.”
Not the past simple. “I have lived here for six years” (still here) vs “I lived there for six years” (not any more).
Watch out: ~~I am here since Monday~~ → “I have been here since Monday.” This is one of the most common B2 errors.

1. for or since?

Write for or since in each gap.

1. The two departments have shared an office January.

2. I've known my oldest friend twenty-five years.

3. Nothing has changed the new manager arrived.

4. We've been waiting for an answer three weeks.

5. He's played for the same club he was sixteen.

1. since

2. for

3. since

4. for

5. since

2. Present perfect or past simple?

Put the verb in brackets into the right tense.

1. The team (work) well together since the spring — long may it last.

2. Our first project (finish) in 2021, and the group broke up.

3. How long you (be) in this job?

4. She (join) us three months ago, and she (settle) in very quickly since then.

1. has worked / has been working

2. finished (a finished time)

3. have … been

4. joined … has settled

Now say how long you have been in three groups: your job, a class, a family role — one with for, one with since, one in the continuous.

Speak

Use the stages on real groups. Choose a task, start the timer, and talk.

Useful language: “We've been together for …” · “I'd say we're stuck in the storming stage.” · “Since the new manager arrived, …” · “We've never really agreed how …”
Time remaining: 4:00
Task 1 — Your team

Choose a group you belong to now. Which stage is it in, and what is the evidence?

Task 2 — The storm

Describe a disagreement in a group you know. Did the group come out stronger, or not?

Task 3 — The ending

Think of a group that ended: a class, a job, a team. How was the ending handled? How should it have been?

To finish — the harder questions

  1. Can a group reach “performing” without ever storming? What would that team look like?
  2. Is the leader's job to prevent conflict or to make it safe?
  3. Organisations rarely mark endings. Why not, and does it matter?
  4. From memory: describe a team you know in four sentences, using for, since, the present perfect and the present perfect continuous.